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British wildlife artist Jackie Garner answers FAQs
Using this website; buying from my online wildlife art shop

Can I buy your artwork online?
Is buying online via your website secure?
How quickly can I get the artwork after I've paid?
I'm concerned about the painting being damaged in transit. How is delivery arranged?
Is there a shipping cost?

Do you use cookies on your website?

Using this website; buying from my online wildlife art shop

Can I buy your artwork online?
My work is for sale (originals, limited edition prints, greetings cards and puzzles) on this website via my online wildlife art shop. If it’s sold it will have a red spot next to it. Otherwise to purchase via PayPal or credit card you can click on the green ‘Shop’ icon
If you’d rather pay by cheque just contact me direct.


Is buying online via your website secure?
Yes, the payment part of this site is via PayPal, which enables you to pay online without entering sensitive financial information. The online shop facility uses cookies. You can read more about the use of cookies in my privacy policy.
More about PayPal


How quickly can I get the artwork after I’ve paid?
I’ll usually be able to ship the item as soon as I receive payment. Delays can occur if I’m at an event so physically not in the studio, in which case I’ll let you know and ship at the first opportunity. If the artwork is at an exhibition you may need to wait until the exhibition is over, or until I can get it back. I mark on my website if the painting is being exhibited so that buyers are pre-warned. I’ll always advise you of any delay and the likely delivery time.

I’m concerned about the painting being damaged in transit. How is delivery arranged?
Unframed limited edition prints are packed in protective tissue paper and cardboard, and sent by Royal Mail Special Delivery. They're protected in transit by a heavy duty cardboard tube that according to the manufacturer "you can drive a truck over it and it won't be squashed". I prefer to deliver framed prints and originals personally so if you’re in the mainland UK I’ll try to arrange to meet and hand over in person. If that’s not possible the painting is well-wrapped and sent by courier.


Is there a shipping cost?
See the relevant page on my website to see if shipping is included. Greetings cards have postage and packing included. Puzzles have 95p added for postage and packing. There’s a £5 shipping cost for unframed prints. The cost of delivering framed prints and originals is not included as it varies according to size and location – please contact me for details.

Do you use cookies on your website?
I do not use cookies on this site, although some third parties may do so ie Google Analytics for analysing activity on this website, or PayPal for the purpose of updating the shopping cart and completing the payment process. Please see my cookies and privacy policy for more information. You can disable cookies on your computer. If you choose to reject cookies you will not be able to pay online, but in this case if you wish to make a purchase please contact me. By using my site without disabling cookies you are consenting to the use of cookies.

 




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